Returns and refunds

We accept returns for a change of mind and for defective or incorrect items. For an ordinary return, the item must be unworn, unused and in new condition, with its original tags attached. Please keep the packaging.

Email customer care with your order number, item, color and size within 60 days of delivery. If an item is defective, damaged or incorrect, describe the issue and include photographs when possible. We will provide authorization and the receiving address before you mail the item.

Returns are sent by mail. The customer arranges and pays return postage for an ordinary change-of-mind return. There is no restocking fee. For a defective, damaged or incorrect item, we pay the return postage. Contact us before sending it so we can provide return instructions.

We process an eligible refund within 2 business days after receiving and inspecting the returned item. Refunds go to the original payment method. Your payment provider or bank may need additional time to post the funds.

We do not offer direct exchanges. Request a return and place a new order for the desired item or size.

Use only the receiving address supplied for your authorized return. Our registered business address is not automatically a returns warehouse.